All policies

Refund Policy

Last updated 14 October 2026

1. Monthly plans

Monthly subscriptions can be cancelled at any time and will not renew. Payments already made for the current month are non-refundable, and you keep access until the end of that month.

2. Billing cycle

All subscriptions are billed monthly. We do not offer annual prepayment or multi-month commitments at this time.

3. Upgrades and proration

When you upgrade mid-period, the unused value of your current plan is credited toward the upgrade. Downgrades take effect at renewal and are not refunded as cash.

4. Bank transfer payments

Where bank transfer is offered, refunds for eligible bank-transfer payments are returned to the originating account within a reasonable period after approval.

5. How to request

Request a refund from billing settings or by contacting [legal@your-domain] with your workspace and payment reference. Refunds are issued to the original payment method.

6. Exceptions

We may decline refunds in cases of abuse, fraud, or violation of our Terms. Statutory consumer rights, where they apply, are unaffected by this policy.

This document is a template provided with the product and is not legal advice. Have it reviewed by counsel and complete the bracketed placeholders before relying on it.